U.S. Kids Golf will gladly accept a return of merchandise, no questions asked, if we are contacted and you are issued a RETURN AUTHORIZATION (RA) number within 30 days from the date the product was shipped or invoiced from our company. To qualify for this no questions asked return policy, products must be NEW – meaning unused and in their original packaging. Please call our customer service department on 01526 353154 in order to receive a Return Authorization number.
You will be responsible for shipping arrangements and fees. The return must be shipped within 15 days of the date the RA was issued and received by us within 45 days of our shipped/invoice date. However, if it is determined that the return is due to our error, a Return Label (shipping label at our expense) will be emailed to you in order to ship within 15 days of the date the RA is issued.
Consumer Product Warranty
U.S. Kids Golf warrants its products purchased from an authorized U.S. Kids Golf retailer or distributor to be free from defects in materials and workmanship during normal use for ONE YEAR from the original retail purchase date.
The warranty does not cover damage caused by third parties or normal wear and tear use such as paint scratches, fading, worn grips, or cosmetic blemishes. The product must not have been abused, altered, defaced, misused, or otherwise damaged through the act or neglect of the consumer.
U.S. Kids Golf is not responsible for product not purchased from an authorized retailer or distributor or for a product that has been altered or modified in any way except for re-gripping. To obtain warranty service for U.S. Kids Golf products purchased within the United Kingdom, the consumer must present proof of purchase in the form of an original cash register receipt to an authorized retailer or to U.S. Kids Golf. In order to receive warranty service directly through U.S. Kids Golf, the consumer must first call our customer service department on 01526 353154 in order to receive a Return Authorization number. U.S. Kids Golf will return the replacement product at no charge to consumers within the United Kingdom. Outside of the United Kingdom, local taxes, tariffs or shipping charges may apply. U.S. Kids Golf reserves the right to repair or replace the defective product with the same or comparable product.
To obtain a warranty service for U.S. Kids Golf products purchased outside of the United Kingdom, the consumer must present proof of purchase in the form of an original cash register receipt to an authorized retailer or the U.S. Kids Golf distributor in that country.